Support

Write to support@luz.coffee, and we'll get back to you.

My diary is missing on a new iPhone

Your diary syncs through your own iCloud. Make sure you're signed in to the same Apple Account, with iCloud turned on for Luz in the iPhone's Settings.

How do I become a verified barista, or put my café on Luz?

Write to us with your name, your café and where to find you; we'll check and set it up.

How do I report something?

For a story, tap the flag at the end of its likes and comments. For a comment, press and hold it and choose Report. If it's urgent, write to us as well.

How do I get my data, or delete my account?

In Settings, Export data (under Data) gives you everything in your account. Settings → Profile → Delete account removes it from our servers.